380.每日英文读诵

【每日英文读诵，未来更加出众】
380.每日英文读诵-
【How to win friends and influence people - 161】
"I immediately started for his plant and on the way turned over in
my mind the best way to handle the situation. Ordinarily, under such
circumstances, I should have quoted grading rules and tried, as a
result of my own experience and knowledge as a lumber inspector,
to convince the other inspector that the lumber was actually up to
grade, and that he was misinterpreting the rules in his inspection.
However, I thought I would apply the principles learned in this
training.
"When I arrived at the plant, I found the purchasing agent and the
lumber inspector in a wicked humor, both set for an argument and a
fight. We walked out to the car that was being unloaded, and I
requested that they continue to unload so that I could see how
things were going. I asked the inspector to go right ahead and lay
out the rejects, as he had been doing, and to put the good pieces in
another pile.
"After watching him for a while it began to dawn on me that his
inspection actually was much too strict and that he was
misinterpreting the rules. This particular lumber was white pine, and
I knew the inspector was
thoroughly schooled in hard woods but not a competent,
experienced inspector on white pine. White pine happened to be my
own strong suit, but did I offer any objection to the way he was
grading the lumber? None whatever. I kept on watching and
gradually began to ask questions as to why certain pieces were not
satisfactory. I didn't for one instant insinuate that the inspector was
wrong. I emphasized that my only reason for asking was in order
that we could give his firm exactly what they wanted in future
shipments.