Listening and talking

listening and talking.
one listen to the phone call and answer the questions.
sky's airlines,how can I help you? i'd like to buy a plane ticket from London to Paris.certainly,sir,on what data you traveling on the December 23 rd. there are two flights that day,one in the morning at nine thirty and the other in the afternoon at five o'clock,which do you prefer?the nine thirty flight,please. would you like to travel business class or economy? i'd like to travel business class.would you like to book a return flight this time? no,thank you im taking the train back.May I have your name,sir Robert williams? thank you,MR williams,i've made your booking.May I ask how you would like to pay by credit card? OK,wait just a second,please.