8-1 投诉➕抱怨（12英二）
Dear Sir/Madam,
I am a customer who purchased an electronic dictionary from your online shop several days ago, but I have find something wrong with its screen.
Thus, I am writing to make a complaint. To be specific, it is its frequent break downs that cause me to make inadequate preparation for GRE. I am rather disappointed with the quality of your product. Because this dictionary does not work at all, it is advisa ble for you to change it for another new one or repay my money.
If you fail to provide a prompt and satisfactory solution, I will call 12315 for a fur ther complaint.
Yours,
Zhang Wei
I am a customer who purchased an electronic dictionary from your online shop several days ago, but I have find something wrong with its screen.
Thus, I am writing to make a complaint. To be specific, it is its frequent break downs that cause me to make inadequate preparation for GRE. I am rather disappointed with the quality of your product. Because this dictionary does not work at all, it is advisa ble for you to change it for another new one or repay my money.
If you fail to provide a prompt and satisfactory solution, I will call 12315 for a fur ther complaint.
Yours,
Zhang Wei
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