07 调研结果汇报

Hello everyone. Thank you all for coming. As you know, our market share has been falling recently. In addition to the competitive impact of a newcomer in the market, I think we need to look at the situation from our side. So, we carried out a market survey last week, hoping to figure out what our consumers think about our products. These are the results of the survey. Lily, would you please distribute the handouts? As you can see, the survey has revealed some problems. First, there appear to be some major drawbacks to our products. 15% of our customers say that our products are not very easy to use; 10% think our cleaners are noisy; 20% think our color selection is very limited. Second, it seems that our range is not wide enough. 20% of our customers think that we don’t provide enough choice. So, our main aim today is to discuss what measures we should take to improve the situation.