【健谈英语】从“绝不妥协”到“负责到底”，是什么让特斯拉态度大反转？

全文及翻译 

Tesla urged to respect Chinese consumers, laws

特斯拉应尊重中国消费者，遵守中国法律

①Media outlets and the central authorities have called on Tesla to respect Chinese consumers and comply with local laws and regulations, following the electronic vehicle maker's belated apology for its attitude toward customer complaints.

媒体以及中央机构要求特斯拉（Tesla）尊重中国消费者，并遵循中国的法律法规后，该电动汽车制造商为其处理顾客投诉的态度进行了迟来的道歉。

②A woman climbed on top of a Tesla Model 3 car during an auto show in Shanghai on Monday and shouted about alleged quality defects that caused her car to crash.

周一（4月19日），上海车展期间，一名女子爬上一辆特斯拉Model3车顶，并大喊特斯拉有质量问题，导致她的车被撞毁。

③The woman, who had protested before about the brake malfunction, was detained by local police for "disrupting public order". Videos of her being dragged away from the exhibition quickly went viral on the internet.

该女子之前投诉过特斯拉刹车失灵，车展当日被上海警方以“扰乱公众秩序”带走行政拘留。女子被拖离车展现场的视频在网上迅速传播。

④In a drastic departure from its initial statements, Tesla issued an apology on its Weibo account on Tuesday night saying that the company would strive to improve its communications and service to customers .

周二（4月20日），特斯拉在官方微博账号发布了一份与最初声明内容完全不同的道歉声明，表示“我们将继续聆听客户反馈，不断服务好每一位客户”。

⑤Previous responses by the US car manufacturer had stoked an already angry public reaction, with a senior executive  saying that "the customer has contributed to most of the negative news about Tesla recently", and that the company will "by no means compromise".

这家美国汽车制造商之前的回应，无疑是在众怒情绪上火上浇油。该司一高管表示“近期的负面新闻都是她贡献的”，以及对不合理诉求“绝不妥协”。

⑥The Commission for Political and Legal Affairs of the CPC Central Committee posted a commentary on its WeChat account saying that Tesla should respect Chinese consumers and comply with local laws and regulations .

中共中央政法委在其官方微信公众号发表评论称：特斯拉应该尊重中国消费者，遵守中国的法律法规。

⑦"Making an effort to find the cause of problems and improve features is something any responsible business should do, and Tesla apparently hasn't realized that," it said.

评论表示“一个好的企业应该通过检测及时准确查找原因，并对相关生产环节或产品功能进行改进，可特斯拉显然没有意识到这一点。”

原文链接 

https://www.chinadaily.com.cn/a/202104/22/WS6080b3c8a31024ad0bab9715.html