美联航公关危机(讲解版)| E0417

美联航公关危机(讲解版)| E0417

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13:53

A video clip of a bloodied passenger being forcibly removed from a United Airlines flight to make room for airline staff turned into a PR disaster. People used social media to complain that United should be beating the competition, not customers. United’s boss, Oscar Munoz, apologized—eventually. Lawyers for the passenger, David Dao, filed a petition to seize evidence related to the incident.

Bloodied: 流血的
Forcibly:强制地
Make room for:腾出空间
PR disaster:公关灾难
File:提交
Petition:请愿

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