当你与规矩破坏者共事时
与一个常常绕过规则的人共事可能令人沮丧,尤其是当他们的工作表现非常出色时。那么,如何以建设性的方式应对这一问题呢?
从更广的角度看待他们的规则破坏:在你感到愤怒之前,先反思他们为何规避规则。也许是外部压力或固有的工作习惯,而非对规则的漠视。
在对抗前,先进行一次开放式对话:通过开放性问题展开对话,例如:“我注意到你采用了不同的方法,能分享一下你的思路吗?”这能帮助你了解背后可能被忽视的原因。
阐明规则的意义:向他们解释规则如何简化流程,帮助团队更高效地工作。比如,可以提到定期审查如何帮助避免突发问题,将流程视为一种工具,而不是障碍。
在可能的情况下提供灵活性:当条件允许时,建议进行适度调整,如减少检查频率或批量更新。这些改变可以让流程更灵活,同时不牺牲责任和透明度。
若要求你破坏规则时,保持坚定立场:如果他们坚持让你绕过规则,尊重地表达你的底线。像“我理解时间紧迫,但这一流程能确保公平性”这样的回应,既能表达理解,也能坚定执行规则的立场。
Working with someone who sidesteps therules can be frustrating, especially when they’re goodat what they do. How can you address it constructively?
Put their rule-breaking in perspective.Before your frustration builds, consider why they’recutting corners. External pressures or old work habits might be at play, ratherthan a disregard for the rules.
Have a curious conversation before aconfrontation. Start with open questions, like “Inoticed you’re taking a different approach—what’s your thought process there?” You might uncover overlooked reasons behind their actions.
Explain the purpose of rules. Share how theprocesses make things easier for everyone. For instance, mention how reviewsprevent last-minute problems, framing the process as a tool rather than ahurdle.
Offer flexibility where possible. When youcan, meet halfway by suggesting adaptations, like shorter check-ins or batchingupdates. These adjustments can make processes feel less restrictive withoutsacrificing accountability.
Stay firm if they ask you to break therules. If they push back, reinforce your boundary respectfully. A line like, “I get that time is tight, but this process ensures fairness,” reinforces the rule with understanding.
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