No.2561
Wendy’s tests an AI chatbot that takes your drive-thru order
By Emma Roth
Wendy’s is partnering with Google to create an AI chatbot that can take orders at its drive-thrus, as reported earlier by The Wall Street Journal. The fast-food chain has plans to bring its first “Wendy’s FreshAI” enabled drive-thru to a Columbus, Ohio, restaurant in June.
The chatbot will be able to take verbal orders from customers who line up at Wendy’s drive-thru kiosks, all with the hope that it will help reduce long wait times. Wendy’s worked with Google to build a tailored chatbot on top of the company’s existing large language model (LLM), which it’s bound to reveal updates about at its Google I/O event on Wednesday. This all goes along with Google’s push into AI, as its Cloud unit sells the idea of companies commissioning their own models for different purposes, built on their own data.
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https://www.theverge.com/2023/5/9/23716825/wendys-ai-drive-thru-google-llm
By Emma Roth
Wendy’s is partnering with Google to create an AI chatbot that can take orders at its drive-thrus, as reported earlier by The Wall Street Journal. The fast-food chain has plans to bring its first “Wendy’s FreshAI” enabled drive-thru to a Columbus, Ohio, restaurant in June.
The chatbot will be able to take verbal orders from customers who line up at Wendy’s drive-thru kiosks, all with the hope that it will help reduce long wait times. Wendy’s worked with Google to build a tailored chatbot on top of the company’s existing large language model (LLM), which it’s bound to reveal updates about at its Google I/O event on Wednesday. This all goes along with Google’s push into AI, as its Cloud unit sells the idea of companies commissioning their own models for different purposes, built on their own data.
…
https://www.theverge.com/2023/5/9/23716825/wendys-ai-drive-thru-google-llm
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