【美国电台节目】不好意思跟医生说的事

TRANSCRIPT

MARA GORDON, HOST:

Hey, Mr. Askew?

JOHN ASKEW: Yes.

GORDON: Hey, I'm Dr. Gordon. How you doing today, sir?

GORDON: I'm Dr. Gordon.

ASKEW: Oh, OK.

GORDON: So, John, you and I, we're both doctors. Remember when we had to work with standardized patients when we were medical students?

JOHN SCHUMANN, HOST:

Oh, God. Yes, standardized patients. I remember when I was working with standardized patients, we had to videotape ourselves with the patient interaction. And it was so painful to have to watch yourself on video.

GORDON: Well, recently, I went to see one again.

Nice to meet you, sir.

ASKEW: All right.

GORDON: How are you doing today?

ASKEW: Well, it could be better.

GORDON: Yeah. What's going on?

So standardized patients, they're actors who pretend to be patients. They're given a name, a little bio, a list of symptoms and then they act out a doctor's visit with medical students. I'm actually a practicing family doctor, but I wanted to brush up on my communication skills, so I asked a local patient actor to come in for a visit with me.

ASKEW: I can't sleep at night. It seems that I'm waking up every night for about a month now, and I just can't go back to sleep. I don't know what to do about it.

GORDON: That's John Askew. He helps train medical students at Georgetown, and he's been doing this for about a decade.

Well, what do you think? Do you think that's what's keeping you awake?

ASKEW: I have no idea. That's why I came to see my doctor.

GORDON: So I ask him a few questions.

Tell me about your caffeine intake. Are you a coffee drinker?

ASKEW: I'll have maybe two cups in the morning.

GORDON: Even though it's something I do all the time, it was still a little nerve-wracking. And it might seem scary to tell your doctor what he could be doing better, but trust me - if it can help us take better care of you, we really, really want to hear it.

SCHUMANN: Mara, it's funny because I also get told that I talk too fast. And even though I try to be conscious to avoid it, I often will lapse into medical jargon, you know, maybe trying to sound very scientific or something. But I love it when patients are honest enough to ask me to explain things more clearly to them.

GORDON: Right, totally. So when you give your doctor feedback, start with a statement about how you feel. You can say something like, you know, Dr. Schumann, it would help me feel more comfortable if you spend a few minutes looking at me, not at the computer.

SCHUMANN: Touche.