Chapter 2 - A Magic Formula For Solving Worry Situations
Would you like a quick, sure-fire recipe for handling worry situations-a technique you can start using right away, before you go any further in reading this book?
Then let me tell you about the method worked out by Willis H. Carrier, the brilliant engineer who launched the air-conditioning industry, and who is now head of the world- famous Carrier Corporation in Syracuse, New York. It is one of the best techniques I ever heard of for solving worry problems, and I got it from Mr. Carrier personally when we were having lunch together one day at the Engineers' Club in New York.
"When I was a young man," Mr. Carrier said, "I worked for the Buffalo Forge Company in Buffalo, New York. I was handed the assignment of installing a gas-cleaning device in a plant of the Pittsburgh Plate Glass Company at Crystal City, Missouri-a plant costing millions of dollars. The purpose of this installation was to remove the impurities from the gas so it could be burned without injuring the engines. This method of cleaning gas was new. It had been tried only once before- and under different conditions. In my work at Crystal City, Missouri, unforeseen difficulties arose. It worked after a fashion -but not well enough to meet the guarantee we had made.
"I was stunned by my failure. It was almost as if someone had struck me a blow on the head. My stomach, my insides, began to twist and turn. For a while I was so worried I couldn't sleep.
"Finally, common sense reminded me that worry wasn't getting me anywhere; so I figured out a way to handle my problem without worrying. It worked superbly. I have been using this same anti-worry technique for more than thirty years.
It is simple. Anyone can use it. It consists of three steps:
"Step I. I analysed the situation fearlessly and honestly and figured out what was the worst that could possibly happen as a result of this failure. No one was going to jail me or shoot me. That was certain. True, there was a chance that I would lose my position; and there was also a chance that my employers would have to remove the machinery and lose the twenty thousand dollars we had invested.
"Step II. After figuring out what was the worst that could possibly happen, I reconciled myself to accepting it, if necessary. I said to myself: This failure will be a blow to my record, and it might possibly mean the loss of my job; but if it does, I can always get another position. Conditions could be much worse; and as far as my employers are concerned- well, they realise that we are experimenting with a new method of cleaning gas, and if this experience costs them twenty thousand dollars, they can stand it. They can charge it up to research, for it is an experiment.
"After discovering the worst that could possibly happen and reconciling myself to accepting it, if necessary, an extremely important thing happened: I immediately relaxed and felt a sense of peace that I hadn't experienced in days.
"Step III. From that time on, I calmly devoted my time and energy to trying to improve upon the worst which I had already accepted mentally.
"I now tried to figure out ways and means by which I might reduce the loss of twenty thousand dollars that we faced. I made several tests and finally figured out that if we spent another five thousand for additional equipment, our problem would be solved. We did this, and instead of the firm losing twenty thousand, we made fifteen thousand.
"I probably would never have been able to do this if I had kept on worrying, because one of the worst features about worrying is that it destroys our ability to concentrate. When we worry, our minds jump here and there and everywhere, and we lose all power of decision. However, when we force ourselves to face the worst and accept it mentally, we then eliminate all those vague imaginings and put ourselves in a position in which we are able to concentrate on our problem.
"This incident that I have related occurred many years ago. It worked so superbly that I have been using it ever since; and, as a result, my life has been almost completely free from worry."
Now, why is Willis H. Carrier's magic formula so valuable and so practical, psychologically speaking? Because it yanks us down out of the great grey clouds in which we fumble around when we are blinded by worry. It plants our feet good and solid on the earth. We know where we stand. And if we haven't solid ground under us, how in creation can we ever hope to think anything through?
Professor William James, the father of applied psychology, has been dead for thirty- eight years. But if he were alive today, and could hear his formula for facing the worst, he would heartily approve it. How do I know that? Because he told his own students: "Be willing to have it so ... .Be willing to have it so," he said, because "... Acceptance of what has happened is the first step in overcoming the consequences of any misfortune."
The same idea was expressed by Lin Yutang in his widely read book, The Importance of Living. "True peace of mind," said this Chinese philosopher, "comes from accepting the worst. Psychologically, I think, it means a release of energy."
That's it, exactly! Psychologically, it means a new release of energy! When we have accepted the worst, we have nothing more to lose. And that automatically means-we have everything to gain! "After facing the worst," Willis H. Carrier reported, "I immediately relaxed and felt a sense of peace that I hadn't experienced in days. From that time on, I was able to think."
Makes sense, doesn't it? Yet millions of people have wrecked their lives in angry turmoil, because they refused to accept the worst; refused to try to improve upon it; refused to salvage what they could from the wreck. Instead of trying to reconstruct their fortunes, they engaged in a bitter and "violent contest with experience"-and ended up victims of that brooding fixation known as melancholia.
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