42. 旅行投诉1

Mr. Black: Hello, is that Liu Li?

Liu Li: Yes.

Mr. Black: This is Jack Black. I’m one of the tour members of the ten-day China highlight tour.

Liu Li: Oh, nice to hear your voice again, Mr. Black. Is there anything I can do for you?

Mr. Black: Yes, actually I have a question. A friend of mine, who was also on a tour to Suzhou, told me that she paid $30 for the evening Suzhou Garden Show. But I remember we paid $45 each for it.

Liu Li: The garden show... If my memory serves me right, yes, the tourists paid $45 each that evening.

Mr. Black: Why did we pay $15 more per person?

Liu Li: Well, that day we had some special local food and that costs $15 extra per person.

Mr. Black: But we had already paid the extra money to our tour leader.

Liu Li: Oh! I’m very sorry about this. I’ll find out what has happened and get back to you later. Is that OK?

Mr. Black: Yes, thanks. The money isn’t much, but I feel that I have been cheated.

Liu Li: I can understand how you feel. Thanks for calling me.

Mr. Black: Thank you for your concern. Goodbye.