【新6分钟】双语口语话题丨如何成为一名优秀的乘务员

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<How to be a good flight attendant>

Welcome to 6 Minute Cabin English. I am your Jerry. There is a common question you could be asked when talking about this career as a cabin crew. What could make you a good flight attendant? Every flight attendant may has their own opinion, no matter how long you have been  in this career. Let's hear a presentation about how to be a good flight attendant and try to make your own words to discuss this topic.

In my view(experience),there are surely plenty of merits(personality) you should possess(has) to be a good flight attendant.You should be diligent、honest、kind,what’s more, patient. People may think our job is simply to deliver food and drink. In fact, catering is also a hard work. You can imagine to cater 144 passengers in 40 minutes. To finish such work and make all passengers satisfied with the service, you must be diligent and honest all the time. Furthermore, sometimes passengers may have all kinds of problems. They may feel uncomfortable、unsatisfied and have some questions for transfer. To deal with such problems you must show your kindness and patience. All these qualities are necessary to be a good flight attendant.

In my view,there are（surely）plenty of merits(personality) you should possess(have) to be a good flight attendant.

在我看来，想要成为一名优秀的乘务员，一定要具备一些优良的品质。

（In my experience, you must have some abilities to be a good flight attendant）

You should be diligent、honest、kind,（what’s more,）patient.

你要够勤劳、真诚、友善、有耐心。

People may think our job is（simply）to deliver food and drink.

人们可能认为我们的工作就是简简单单地发放餐饮。

（In fact,）catering is also a hard work.

实际上，餐饮服务也是一个体力活。

You can imagine to cater 144 passengers in 40 minutes.

你可以想象在40分钟内为144名旅客发放餐饮（是什么概念）。

（To finish such work and make all passengers satisfied with the service,）you must be diligent and honest all the time.

要完成这样的工作，还要保证让所有旅客对服务满意，就必须要足够勤劳而且始终表现真诚。

（Furthermore,）sometimes passengers may have all kinds of problems.

而且，有时候旅客还会有各种各样的问题。

They may feel uncomfortable、unsatisfied and have some questions for transfer.

他们可能会感觉身体不舒服、感到不满意，还会有关于转机的问题。

To deal with such problems you must show your kindness and patience.

解决这样的问题时，你就要展现亲切和耐心的一面。

All these qualities are necessary to be a good flight attendant.

这些品质对于成为一名优秀乘务员是十分必要的。

There are some key words for some of you trying to memorize this content.

Quality

Diligent

Deliver

all the time

When discussing this kind of topic, I think you have plenty things to take about. However to be logical about that, you should do a good preparation. With this programme, I hope you may have an appropriate pattern to talk with your own words. After all, you are a diligent,honest,kind and patient flight attendant. See you next time in 6 Minute Cabin English.Good bye~