Nancy: Good afternoon, Mr. Underwood.
Steve: Good afternoon, Nancy. You look nice in that blue dress.
Nancy: Thank you. But things are not going quite well.
Steve: What’s up?
Nancy: I have received a call from Q&A and they have found some problems with our order F37.
Steve: God. Order F37 again! Third complaint in one month! What’s wrong with it?
Nancy: They have identified some broken screens and scratches.
Steve: Have they figured out what resulted in them?
Nancy: I’m not sure. But Bob from Q&A said you could call him if you need more information.
Steve: OK. I will call him right now. Thank you.
Nancy: You are welcome.
南希:下午好,安德伍德先生。
史蒂夫:下午好,南希。你穿这件蓝色连衣裙很漂亮。
南希:谢谢。但事情进展不太顺利。
史蒂夫:怎么了?
丽萨:我接到Q&A的电话,他们发现F37订单有些问题。
史蒂夫:天呐!又是F37订单!这是一个月内接到的第三次投诉!怎么回事?
丽萨:他们发现了一些屏幕有破损以及划痕。
史蒂夫:他们知道是什么原因导致这种情况吗?
丽萨:我不确定。但Q&A的戴夫说如果您需要更多的信息可以打电话给他。
史蒂夫:好的。我马上给他打电话。谢谢。
丽萨:不客气。
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