2020年12月英语六级听力真题-第1套-长对话1

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试题选项、原文、答案如下：
一、试题选项：

Questions 1 to 4 are based on the conversation you have just heard.

1.A) She has not received any letter from the man.

B)Her claim has been completely disregarded.

C) She has failed to reach the manager again.

D) Her house has not been repaired in time.

2.A) Their caravan was washed away by the flood.

B)The ground floor of their cottage was flooded.

C)Their entire house was destroyed by the flood.

D)The roof of their cottage collapsed in the flood.

3.A) The woman's failure to pay her house insurance in time.

B)The woman's inaccurate description of the whole incident.

C)The woman's ignorance of the insurance company's policy.

D)The woman’s misreading of the insurance company's letter.

4.A) Revise the terms and conditions of the contract.

B)Consult her lawyer about the insurance policy.

C)Talk to the manager of Safe House Insurance.

D)File a lawsuit against the insurance company.

二、听力原文

Conversation 1

M: Good morning, safe house insurance. My name is Paul. How can I help you today?

W: Morning. I wouldn’t say that it’s good from where I am standing. This is Miss Wilson, and this is the third time I’ve called this week since receiving your letter about our insurance claim. (1)I’m getting a little fed up with my calls about my claim being completely disregarded.

M: Miss Wilson, thank you for calling back. Can I take some details to help me look at your claim?

W: It’s Miss May Wilson, a 15 south sea road in Cornwall.And the details are that our village was extensively flooded 2 months ago. (2)The entire ground floor of our cottage was submerged in water.And five of us have been living in a caravan ever since. You people are still withholding the money we are entitled to over a bizarre, technical detail. And it’s not acceptable, Paul.

M: Miss Wilson, according to the notes on your account, (3)the bizarre, technical detail that you mentioned refers to the fact that you hadn’t paid house insurance the month before the incident.

W: That money left our account and wow that you should be paying out. You are suddenly saying that you didn’t receive it on time. I’m really skeptical about this claim.

M: The contract does say that any miss payment in a year will affect the terms and conditions of the insurance contract and may affect claims. Of course, I can pass you on to my manager to talk to you more about this.

W: I’ve already spoken to him and you can tell him I’m furious now. And that your company has a lawsuit on its hands.(4) You will be hearing from my lawyer, good bye.

Questions 1 to 4 are based on the conversation you have just heard.

Question 1: What is the woman complaining about?

Question 2: What is the problem the woman’s family encountered?

Question 3: What has caused the so called bizarre, technical detail according to the man?

Question 4: What does the woman say she will do at the end of the conversation?

参考答案：（忽略ABCD序号-因为四六级选项打乱的，看答案内容）

1. B) Her claim has been completely disregarded.

2. B) The ground floor of their cottage was flooded.

3. A) The woman’s failure to pay her house insurance in time.

4. D) File a lawsuit against the insurance company.

　　文章主题：投诉房屋保险不赔付。

　　考点设置：

　　1. 对话开头位置，考察负面态度，正确答案与材料原文一致。

　　2. 考察数字和大写细节的相关信息。正确答案与材料原文一致。

　　3. 考察否定结构表达。正确答案与材料原文基本一致。

　　4. 对话结尾位置，考察负面态度情感态度相关位置。正确答案与材料原文基本一致。

1. C)Her claim has been completely disregarded. 【视听一致】

　　Q1: What is the woman complaining about?

　　原文: I' m getting a little fed up with my calls about my claim being completely disregarded.

　　2. A) The ground floor of their cottage was flooded. 【视听一致】

　　Q2 What is the problem the woman s family encountered?

　　原文：And the details are that our village was extensively flooded 2 months ago. The entire ground floor of our cottage was submerged in water and five of us have been living in a caravan ever since.

　　3. D)The woman's failure to pay her house Insurance in time【视听一致】

　　Q3: What has caused the so-called bizarre technical detail " according to the man?

　　原文：Miss Wilson, according to the notes on your account, the bizarre technical detail that you mentioned refers to the fact that you hadn’t paid house insurance the month before the incident..

　　4. A)File a lawsuit against the insurance company. 【视听一致】

　　Q4: What did the woman say she would do at the end of the conversation?

　　原文：I' ve already spoken to him and you can tell him I' m furious now and that your company has a lawsuit on its hands. You will be hearing from my lawyer.