8.4 Exam spotlight.Part 1

8.4 Exam spotlight Section 1. Questions 1 to 5, you will hear 5 people talking about training courses, for each recording, decide which course the preson is refering to. Write one letter A to H next to the number of the recording. Do not use any letter more than once. After you have listened once, replay each recording. You have 15 seconds to read the list A to H. Now listen and decide which course each speaker is refering to.

1. Well actually it didn't tell me more than I already do. I suppose the parts on how to answer questions and working on convincing people was ok. But I had to stand, and when to use your hands seemed a bit excessive. And when he talked about visual aids, I wondered if everyone else thought it was pointless as me. 2. We tend to cover areas such as planing and orgnization. Then I give exercises on how to simplify your language.

Because so many of us seem to think that on paper we need to be more former than when we speak. The trouble with that is that I find many people make quite simple information quite complicated. 3. I really found the group activity is useful. You know we played some games and did role plays to see what it was like to work with others and how to facilitate groups of people, so they pull on each other's strengths and weaknesses. 4. I've just started in the HR. So it'll be helpful in the future when departments contact me about finding people to join them.

It's amazing how much you can tell about someone by the way they sit or their body language as well as asking the right questions. I also leart about different methods of testing to assess characters in potential. 5. You often think that people don't understand or wonder why teams don't get on. So it was interesting to think about how we'll view the world in different ways. Even down to how we say hello and shake hands or bow. For example, did you know that it is a rule to talk about business straight away in Brazil.

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