A:Good morning and welcome to the Park Hyatt. How may I help you?
B:I would like to check in please.
A: MayI have your name and reservation number please?
B: Theroom is reserved under Allen Boston, reservation number 134532.
A: Yes,I have it. Mr. Boston, we have you down for a deluxe room from Wednesday ofthis week until next Saturday. Is this correct?
B:Actually, I will need to extend it for another week, until the 24th of themonth.
A: Thatwon’t be a problem. I’ll make the changes to your account right now.
B: Thankyou.
A: Wewill require a credit card as a security deposit should anything happen to the room duringyour stay and to cover any incidental charges after you have checkedout.
B:I will use my Visa card. Here you are.
A: Wouldyou like the room charges to be placed on your credit card?
B:No. I would like them to go to my company’s corporate account.
A: Iwill need to see some company identification and have the account file number.
B:Here you are.
A: You’llbe staying here for a total of 23 days at rate of $650. The total charge comesto$14,950.
B:Can you tell what the hours of Room Service are?
A: Theyare open 24 hours, Sir. Just dial number 2 on your phone for assistance.
B: Good.
A: Hereare your room keys and I’ll arrange for the bellman to take your luggage up toyour room. Enjoy your stay with us and should you have any questions pleasefeel free to call the Concierge.
B: Thankyou.
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