【场景篇】 款项迟迟未到账如何用英文催账

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背景：里面一共有2个人物,分别是EFG科技公司的Jacob和HLM公司的Maggie，Jacob给Maggie打电话催账。

纯英文对话示例

Jacob: Hello, Maggie, this is Jacob speaking.

Maggie: Hi, Jacob. What's up?

Jacob: Did you receive my emails about the payment? It has been 3 months after we sent out the invoice to you and we still haven't receive the payment yet.

Maggie: Oh, I'm terribly sorry about this. I will check this for you right now. The specific date of the invoice is June the 3rd. Am I right?

Jacob: Yes. It is June the 3rd.

Maggie: Please hold on a minute...Well, the payment is in process right now and should be arrived in your accounts in one or two days. So please don't worry. I will also feed back this situation to our financial department and we will not let this happen again. Sorry.

Jacob: That would be great. Thank you for looking into this.

Maggie: This is what I should do. Please be sure to let me know if you have any inquiries about the invoice and products.
 
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中英文对照对话示例

Jacob: Hello, Maggie, this is Jacob speaking. 你好，Maggie，我是Jacob。

Maggie: Hi, Jacob. What's up? 你好Jacob, 怎么了？

Jacob: Did you receive my emails about the payment? 你收到我关于付款情况的邮件了吗？It has been 3 months after we sent out the invoice to you and we still haven't receive the payment yet. 我们的发票已经发出3个月了，还没有收到你们的付款。

Maggie: Oh, I'm terribly sorry about this. 啊，我为此刚到很抱歉。I will check this for you right now. 我马上为你查一下。The specific date of the invoice is June the 3rd. 发票开出的具体日期是6月3号。Am I right? 我说对了吗？

Jacob: Yes. It is June the 3rd. 是的。是6月3号。

Maggie: Please hold on a minute...请稍等片刻。Well, the payment is in process right now and should be arrived in your accounts in one or two days. 嗯，付款正在处理过程中应该还有1-2天就能到账。So please don't worry.  所以请不要担心。I will also feed back this situation to our financial department and we will not let this happen again. Sorry. 我也会向我们的财务部门反应这个情况，我们不会让这种事情发生第二次。抱歉。

Jacob: That would be great. 那太好了。Thank you for looking into this. 谢谢你帮忙查询。

Maggie: This is what I should do.  这是我应该做的。Please be sure to let me know if you have any inquiries about the invoice and products. 如果你有任何关于发票和产品的问题请一定要让我知道。

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词汇&短语
This is sb. (speaking). [电话]我是...
What's up? 怎么了,出什么事了？
send out sth. to sb.发出某物给某人
invoice ['ɪnvɒɪs] n.发票
yet [jet] adv. 还，仍然，仍旧
terribly ['terɪblɪ] adv. [口]非常，极度地
check sth. 检查某物
the specific date 具体日期
hold on [电话] 不要挂断电话，等一下
in process ...在进行中
account[ə'kaʊnt] n.账户
feed back sth. to sb. 把...反馈给某人
financial department 财务部门
let sth. happen 让...发生
look into 调查，查询
be sure to do sth. 一定要做某事
have inquiries 有疑问
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同名《商务英语随口说》书本已全网上市，欢迎支持：）

Sherry答疑沟通微信号：

sherryzhongxian2

可申请进入商务英语学习交流群

添加请备注：喜马拉雅

若想1对1与外教学英文，也欢迎添加咨询！

公众号：Sherry国际商学院