这6条贴士助你巧妙应对发怒的人，避免尴尬

Reactionsto Avoid with a Yeller

如何应对发怒的人

NewWords:

yeller: 嘶吼的人，发怒的人

mirror：vt. 反射；反映

diffuse美 [dɪ'fjus]  vi. 传播；四散

feed into 注入，流入；提供原料

subsequently美 ['sʌbsɪkwəntli]  adv. 随后，其后；后来

condone美 [kən'don]  vt. 宽恕；赦免

get one's way为所欲为；随心所欲

address [əˈdrɛs] vt. 提出；处理

The worst possible reaction to a yeller isto mirror their behavior. Things do not go well if you yell at someone who isyelling at you.

面对一个发怒的人最差的反应就是和他们一样。如果你对着向你大喊大叫的人同样大喊大叫，情况不会变好。

There are better ways to deal with ayeller. Below are the steps you should use to handle and hopefully diffuse ayeller.

应对大喊大叫的人，其实有更好的方法。试用一下下面的方法，希望这样可以让发怒的人消气。

1. Stay calm and don’t feed into theiranger.

1. 保持冷静，不要助长他们的气焰。

Remember that when a person is yelling, itis not you that has the problem, it is them. It is not worth feeding into theiryelling, as the situation will just get worse and things are rarely resolvedwhen two parties are yelling at one another.

记住，当一个人在大喊大叫的时候，错不在你而在他们。助长他们的气焰，更加肆无忌惮的大喊大叫，真的很不值得。因为这样只能让事情变得更糟，当双方嘶吼时，很少能真正解决问题。

2. Take a mental step back to assess thesituation.

2. 退后一步想想，衡量下局势。

Before taking any action in the situation,pause mentally to assess things. This will allow you to figure out whether itis worth waiting out the yeller or to leave the situation.

在采取行动之前，先停下来衡量下局势。这能让你明白是不是值得等发怒的人把脾气发完，还是直接离开现场。

3. Do not agree with the yeller to diffusethem, as it encourages future yelling. 

3. 不要认同发怒者让他们消气，这样只能让他们日后更为嚣张。

If you agree with the yeller to diffusethem and subsequently agree to do something or say something that they areasking, you are condoning their yelling. By being agreeable to someone who isyelling at you, it only encourages them to yell at you to get their way in thefuture.

如果你同意发怒的人，想让他们消气，然后紧接着按照他们的要求去说或是做事情，你这是再宽恕他们的嘶吼。认同向你大吼大叫的人，实际上只会助长他们日后随心所欲地向你大吼大叫。

4. Calmly address the yelling.

4. 平静的应对嘶喊。

Let the person know that you will notaccept being yelled at, regardless of the situation or problem. Say thispolitely and calmly, and you are more likely to have a positive reaction, suchas an apology or at least make them aware that they are in fact yelling. Somepeople don’t even realize they are yelling. Then your next step is to ask for abreak away from this person.

不管是在任何情况下或遇到任何问题，让对方知道你不会接受别人的吼叫。礼貌而冷静地说，尽可能积极的反应，例如道歉或至少让他们意识到他们实际上是在吼叫。有些人甚至不知道他们在大喊大叫。然后下一步就是要求离开这个人。

5. Ask for a break from this person.

 Whenyou are asking for a break from the person, it should be more of a statementthan a question, especially if it’s not your boss. If it’s a spouse, friend, orsomeone else, it is completely acceptable to state that you need a break andtime to think things through in order to respond appropriately and calmly.

5. 请求离开这个人。

当你要求与某人离开这个人，应该直接的说明而不是询问，尤其如果这不是你的老板。如果是配偶，朋友或他人，告诉他们自己需要时间来思考和平静下，是完全可以被理解和接受的。

6. When you feel your emotions have calmeddown, and you know how to address whatever it was they were yelling about, youcan now go back to talk to the person.

6. 当你感觉到你已经平静下来，而且你明白不管他们怎么嘶喊你都知道如何应对的时候，你现在可以回去和那个人谈谈了。