Ø Excuse me, sir.打扰一下,先生。
Ø Yes, Miss,How can I help you?有什么可以帮您的吗,小姐?
Ø I've been waiting for my bag for 45 minutes. They still haven't come out, I think your airline lost them.
Ø 我等我的包已经45分钟了,还是没看见它们出来,我想你们的航空公司把它们弄丢了。
Ø Oh, I'm sorry to hear that, Let me see what I can do, What flight were you on.
Ø 哦,很抱歉,我看下能做什么。你是哪个航班?
Ø I flew in from Beijing on flight HE110.
Ø 我坐航班HE110从北京过来。
Ø Okay, Could you please fill out this short form with your baggage claim number and contact information?
Ø 好的,能填下这个简短的表格吗,填上你的行李拖运号和联系信息。
Ø Sure, Here you go。好的,给你。
Ø Thank you, Miss. Once we track down your bags, we'll deliver them to you at the address you provided.
Ø 谢谢,小姐。我们一旦找到你的行李,就会送到你提供的地址。
Ø Okey, thank you.好的,谢谢。
Sorry again for the inconvenience.再次对给您造成的不便抱歉。
声音太好听了