T4 A passenger asking for help about his lost bag

A passenger asking for helpabout his lost bag
PAX: Excuse me, Miss. Could you help me, please?
FA: May I know how I can help you?
PAX: I have lost one of my bags in the terminal building. Can you help me toget it back? FA: I'm sorry to hear that. We'll try our best to help you. But doyou have any idea about when and where you lost it?
PAX: I last saw it when I went through the security check.
FA: Could you give a detailed description of your bag?
PAX: It's a handbag. The color is black. You can find the name Jason on it.
FA: We will contact the lost and found department in the terminal building assoon as possible. Would you please leave your phone number so that our groundstaff can contact you as soon as they find it.
PAX: Here is my business card, the home address, phone numbers are both given.
FA: OK. I hope they will find the bag for you.