礼宾部要换名

剧本原文：

What's guest relations?        
It's the new name for the Concierge Desk.                                         
This is the way that all the big hotels are going.
They recently did a poll in America.
50% of the poll didn't know  what "concierge" means.
The other 50% associated the word with something seedy.
Do you see these golden keys on my lapel, Rebecca?
These are the symbol for Les Clefs d'Or, the International Association of Professional Hotel Concierges.
There is nothing seedy about that.