under the name
My secretary made a reservation under my name.
I'm sorry sir; I don't have a reservation under that name.
Do you have a reservation under the name Smith?
confirmation
Could you email me my flight confirmation number?
She received her hotel confirmation yesterday.
I don't know if we have a meeting today. I'm still waiting for confirmation.
mix-up
There must have been a mix-up this parcel by mistake.
There was a mix-up at the airport and my bags were sent to Antarctica.
I'm sorry, sir; there has been a terrible mix-up. We've given you the wrong baby.
overbooked
I missed my flight because it was overbooked.
Hotels are usually overbooked during holidays.
You can't join the yoga class because it's overbooked.
complimentary
Can I offer you a complimentary upgrade?
Is this wine complimentary?
The price includes a complimentary breakfast.
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