【特辑】如何用英文接打商务电话?
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【特辑】如何用英文接打商务电话?

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1. Good morning, Binary systems. Derek’s speaking. How may I help you? 

 练习:

Good Morning / Chic Boutique/ Mary / How may I help you /


打电话句子结构:

A. Greetings+your name+I am calling because...

B. Greetings+your name+I am calling to confirm...

C. Greetings+your name+I am calling to cancel...

D. Greetings+your name+I am calling to tell you that....


2. Hello, this is Derek calling from the Post Office. I am calling to confirm my appointment with Mr. Smith.


Hello, this is Derek calling from the Post Office. I am calling to cancel the 9 oclock meeting with Mr. Davidson.


Hello, this is Derek calling from the Post Office. I am calling to tell you that I cant attend the Board Meeting tomorrow because I hurt my back.


3. Hello, is Mr. Bradley in today?

Hello, could I talk to Mr.Bradley, please?

Hello, can you put me through to Mr. Bradley, please?

特色短语:put me through to (sb.)

回答:

I am afraid Mr. Bradley is not available. Would you like to leave a message?


I am afraid Mr. Bradley is not available. Would you like to hold?


地道词汇:

hold-v.等待


留言句型:

I’d like to leave a message.


信息主要内容:

Would you please ask him to give me a call?


4. May I speak to someone in the Finance department please? 

句子结构:

May I speak to someone in +n. ( IT department / HR department / Accounting)?


5. Could you please put me through to the finance department please?

Is it possible for me to speak to the finance manager please?

 

6. I am sorry, could you please repeat that?/ Would you mind spelling that out for me?


练习:

Good morning, Rosemary’s Bookshop? How may I help you?

speak to / manager?

Could I speak to the manager please?


Who is calling please?

Your name / company name

This is jack Davidson from Cambridge university press.


I am afraid the line is engaged.

leave a message

Could I leave a message?


Okay. Go ahead.

Give me a call

Would you please ask him to give me a call?


Of course, could you please let me have your number please?

give your number

Certainly. It’s 086 150 1111 0302

Thank you. I’ll make sure he gets the message.



109条评论

  • 吉祥如意_xf

    已购买,pdf 在哪领?
    回复
    2019-12-27 18:44

    英语听说名师Derek 回复 @吉祥如意_xf: 你买的时间这么你买的时间很久了吧?是商务英语吗?

  • 小尤的读书屋

    老师讲的太实用了
    回复
    2022-02-11 22:49

    英语听说名师Derek 回复 @小尤的读书屋: 谢谢你的支持!

  • Becky_zhang

    早已购买,我想领取学习资料,但是xmjpyy001这个微信没找到啊。求帮助
    回复
    2020-06-29 05:42

    英语听说名师Derek 回复 @Becky_zhang: 请添加 xmwy019!我们换了微信哈

  • Jessie_mf

    好喜欢你哦。从今天起开始和你学习了
    回复
    2020-05-10 10:34

    英语听说名师Derek 回复 @Jessie_mf: 哈哈,谢谢你的支持和肯定。好好跟着我学习吧。真是花了心思准备的课哈。也可以给朋友介绍下哈

  • 肥羊羊5

    老师的声音太好听了吧👍
    回复
    2020-09-01 18:03

    英语听说名师Derek 回复 @肥羊羊5: 总算有人夸我的声音了哈谢谢

  • 漫步成长空间

    真心不错
    回复
    2020-03-30 10:17

    英语听说名师Derek 回复 @漫步成长空间: 谢谢你的肯定和鼓励,我们一定要更努力

  • 听友197749002

    请问老师,如果付费购买专辑了,每课都能完整的听吗?时间能听多久?
    回复
    2019-12-06 22:59

    英语听说名师Derek 回复 @听友197749002: 付费当然是全部完整听一辈子!还有免费pdf课件领取

  • 凝心57

    老师,能不能把翻译弄在下面,有些单词不认识
    回复
    2019-11-23 01:13

    英语听说名师Derek 回复 @凝心57: 这个试听课现在没有中文。但是别的试听和正课都有

  • 1390752tszf

    我付款了为什么没有课件?
    回复
    2019-11-21 06:57

    英语听说名师Derek 回复 @1390752tszf: 添加小助手微信:xmjpyy001。然后出示购买凭证,就可以领取pdf课件了

  • 挨踢精英2018

    Derek老师的课太实用了,感谢!
    回复
    2019-11-12 10:58

    英语听说名师Derek 回复 @挨踢精英2018: 谢谢你的支持。可以告诉朋友们。我们12月1-5号站内有大活动