Use your personal skills systematically
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- What if you are the boss?12008:51
- Use your personal skills systematically7513:17
- Then lead: encourage others to offer better feedback7104:14
- Second, an atmosphere of mutual support and coaching7515:12
- Share specific data and reasoning5607:14
- Offer advice to improve performance6112:36
- Find something to appreciate3604:08
- Feedback, express appreciation, offer advice6315:59
- Then lead: Foster a climate that invites engagement3710:42
- Assign each person the most important task of which she is capable4200:51
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